FISHER Mission Statement

The mission of FISHER is to utilize internet technology to provide our customers with quality merchandise at a price below standard retail stores. We respond to our customers with quality customer service. Our products focus on the following categories:

• Consumer Electronics with priority on GPS Navigation




Store Policies

Accepted Methods of Payment. We accept Paypal or personal checks (with a 10-day hold for the check to clear).




Shipping Time. The time needed to ship merchandise will vary depending on the shipment's location and the particular time of year. Customers should expect a 7-10 day delivery time.




Shipping Methods. Merchandise will be shipped using Ground Service where possible. In addition, some items may be shipped directly from the manufacturer to customers.




Knife Laws. Knife laws vary. Please check with your local law enforcement agency for the laws in your area.




Damaged Shipments. Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing. Call the freight carrier to have them return and inspect the damage and file a claim. We are not responsible for damage caused by the freight carrier.




Manufacturers Defects. If a product appears to have a manufacture’s defect, email our Customer Service department for instructions. Do not return products to us without first contacting Customer Service to receive instructions. If an item is to be returned to us due to manufacturer's defect, you must first receive a Return Authorization Number. No packages will be accepted without a Return Authorization Number written clearly on the package.




Return Merchandise Policy. Permission for any return merchandise must be secured from our Customer Service department. You have 14 days from the ship date to request refunds. You must email the refund request to support@fis4her.com (with "RETURN" in the subject field), at which time the return authorization number (RA#) with return instructions will be sent to you. No packages will be accepted without a Return Authorization Number written clearly on the package. Products being returned must have a RA# issued before returned.

If you received a different product than initially purchased, the item must be returned with the following:

·  All original contents (product, manuals, instructions, etc.).

·  Original packaging.

·  Original invoice or receipt.

Once you receive the return authorization information you can return the product according to the return information for a full refund less a 15% restocking fee at our discretion.




Once a return is authorized by our return department you should:

1. Write the Return Authorization Number clearly on the box or package.
2. Return the item to the address given to you by our Customer Service department.
3. Keep your shipping records for proof of shipment in the event of loss of returned merchandise. Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured. We can not be held liable for return merchandise that does not reach our return department.



We can refund shipping costs only if the return is a result of our error. You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential damages or losses due to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us.